Member referrals and manual payout requests

Who can join#

The optional programme is for genuinely cash-paid active Suite members who enrol and accept the referral terms. Administrator access, free overrides and test grants do not qualify as a paid subscription. Existing members paying a grandfathered A$10 monthly price can qualify without changing that subscription.

Open Referral earnings in Community or from the Suite plan page. If payment verification is not ready, check your subscription and try again after its genuine payment is confirmed. Completing enrolment does not purchase another plan or automatically pay you.

Creator template proceeds are separate. The referral ledger does not include Stripe Connect sales, and referral payout preferences do not change a creator’s Stripe destination.

Share the address issued to you#

Once enrolled, copy your own Huqo referral address from the page. It records a signed first referral claim for up to 30 days before a new customer’s first eligible checkout. Existing subscribers and checkout attempts that already started cannot be claimed retrospectively.

The buyer must use the address before checkout. Huqo records one attribution per new Suite buyer; later visits cannot be used to hijack it. Do not promise a reward merely because a link was opened: a qualifying collected payment is still required.

Describe Huqo accurately, disclose the referral relationship where required, and use genuine recommendations. Do not impersonate Huqo, create accounts for yourself, publish misleading guarantees or manipulate another person’s tracking.

What a qualifying invoice earns#

A full genuinely collected new A$15 monthly Suite invoice earns A$5; a full genuinely collected new A$180 annual invoice earns A$60. Eligible future initial or renewal invoices are checked individually. Both members must have qualifying active paid access when new commission qualifies.

Trials, free access, payment credits, manual or out-of-band paid flags, prorated periods, underpaid or discounted invoices, foreign-currency charges and altered quantities do not qualify for those full-price rewards. A rejected invoice cannot later earn a duplicate reward simply by replaying a webhook.

Self-referrals and abusive duplicate payment identities are blocked. Huqo checks account and payment evidence without showing another member’s email, card data or payment IDs in your earnings page. Rewards and future renewals are not guaranteed.

Read your balance correctly#

A qualifying commission is held for 30 days from the verified invoice payment. Pending is money still held; available is matured earnings that remain eligible to request. Reserved is committed to an open payout request, and paid records externally completed transfers that an administrator has verified.

The referral list uses private generic member labels. Clicks and active referrals are useful context, not a promise of commission. Refer to the actual earnings and payout entries when reconciling your records.

• A refund reverses commission proportionally, including cumulative partial refunds.
• A full refund or lost payment dispute reverses the full related commission.
• Open disputes can hold affected earnings; a successful dispute outcome releases the relevant hold.
• If commission is reversed after it was paid out, debt offsets future matured earnings before more becomes available.

Save a destination you control#

Choose PayPal, Revolut or a supported cryptocurrency, then carefully enter the destination. Preferences are encrypted at rest and shown masked after saving. Double-check the full value before submitting it; never put a password or recovery phrase into a payout field.

PayPal uses a valid email address and AUD. Revolut accepts an @Revtag or a https://revolut.me/name address and AUD. Supported crypto combinations are BTC on Bitcoin; ETH on Ethereum; USDT on Ethereum or Tron; and USDC on Ethereum or Polygon.

A valid-looking address is not proof that an account supports that asset and network. Verify the destination, ownership, network and receiving requirements yourself. A human also checks the asset amount, AUD conversion and applicable receiving fees before an external transfer. Huqo does not provide investment advice or guarantee exchange rates.

Request a manual payout#

At least A$20 must be available. Choose an amount no greater than your available balance and submit once. Only one request can be open at a time. If the connection fails, check the existing request before trying again; the request identifier protects a retry from duplicating the reservation.

Each request keeps an encrypted snapshot of its destination. Changing your preferences later does not redirect a pending request. If the address is wrong, cancel while the request is still requested, correct the preference and create a new request. Contact Support if review has already begun.

1. Confirm the available balance and destination.
2. Enter at least A$20 and no more than the available amount.
3. Submit and review the request status.
4. Keep the recorded payout details with your own financial records.

Understand requested, approved and paid#

Requested means queued for manual review. Approved means an administrator has reviewed the request; it does not mean money has been sent. Paid means evidence of an independently completed external transfer has been verified and recorded. Rejected or cancelled requests release their reservation subject to current valid earnings.

You may cancel a requested request yourself. An approved request needs Support or administrator review. Refunds, disputes or changed balances can prevent approval or payment recording even after a request was submitted. No button in this programme automatically sends PayPal, Revolut or crypto funds.

Manual verification has no guaranteed payout date. Keep destination details current, respond to verification requests and consider any receiving or network fees. You remain responsible for reporting your income and tax obligations.

Earned balances after subscription expiry#

Ending Suite stops eligibility for new referral earnings while you are not qualifying, but does not forfeit valid previously earned rewards. Use /dashboard/suite/referrals or Referral earnings on the plan page to review balances, update preferences and request an eligible payout after access ends.

You do not need to buy another Suite period solely to claim a valid earned balance. A negative adjustment or open dispute remains applicable after cancellation.

For Huqo payout reviewers#

Use /admin/suite-affiliates and open the specific request. Verify current available earnings, supporting invoices, refunds or disputes and the immutable requested destination. Review must be carried out by a different active administrator; do not approve your own payout.

Approval is a queue decision. Make any authorised external transfer through the chosen provider’s own controls, verify the recipient and final asset or AUD amount, then record its globally unique transaction reference and the required evidence. Keep destination, proof and private review notes in the protected administrator workflow.

If a later refund changes the balance, the default workflow blocks an unfunded approval or paid record. The narrow reconciliation override applies only to an already approved transfer that genuinely completed before that change. It requires verified unique proof, explicit acknowledgement and a factual explanation; it records the resulting debt, never creates replacement credit or sends another payment.

Do not use affiliate requests for creator marketplace payouts. Stripe Connect sales and actual marketplace refunds have their own accounting and provider workflow. Keep an audit trail and refer unusual cases to Support rather than editing ledger records directly.